About Bob
Thanks for stopping by the website! Bob Jeffreys here, a Service Advisor who is ready to solve your automotive needs. Throughout my 20 years in customer service, I have received various awards in past positions, such as Employee of the Quarter and Employee of the Year. Guests can rely on me to bring a personal, empathetic, and transparent approach to every customer concern. I’m here to get the job done and ensure my customers are satisfied with their service. Most people would say my personality is outgoing, and I always come into the dealership smiling and ready to assist. Outside of work, golf is one of my favorite pastimes, as well as watching sports – go, Steelers!
Customer rating
4.9 / 5 based on 144 ratings (82 written reviews)
Recent reviews
Absolutely wonderful service!! Very professional, kind and courteous!!
— Brenda G. ,
Bob took care of me at my recent oil change and tire rotation. He was friendly, knowledgeable, and professional.
— Robert B. ,
Flawless experience !!
— David S. ,
Always a pleasure to come to Serra. Said hello to Tom Flores as well. Carl is a great sales rep and a pleasure to deal with. Been a customer since it was Park Honda !
— Michael B. ,
Great friendly service
— Alan A. ,
Great to work with, very informative and helpful with regard to service recommendations and overall vehicle status
— Brandon H. ,
Very professional and did a good job.
— Richard M. ,
Bob did a great job and answered all of my questions. My only complaint was I thought it took a bit long for an oil change and tire rotation.
— Timothy K. ,
Bob was prompt and friendly. Never pushed things I don't need. But did bring to my attention things that need attention. I'm grateful.
— Danny M. ,
Bob is attentive and kind. He takes the time to explain things and give suggestions.
— Martha Cristina S. ,