About Jesse
Welcome! As part of the team here at Serra Auto Park, I’m here to make sure that you have the best experience possible with our dealership—whether you’re bringing your car in for routine maintenance or something more complex. With more than seven years of experience in the auto industry, I’ve seen a lot and understand how important it is that our valued customers have all the information they need to make informed decisions about their cars. And so, rest assured that I go that extra mile to make you feel confident that we will take great care of your vehicle. Originally from, Cleveland, Ohio, I’m proud mom to two children. We root hard for the Cleveland Browns and enjoy kayaking, paddle boarding and mini golf together.
Customer rating
4.9 / 5 based on 325 ratings (200 written reviews)
Recent reviews
I have had good experiences with the service advisors at Serra. Jesse is friendly, kind, and respectful, listens to the issue. Once the car leaves their “care”, I’d rate my experience totally different.
— Christine M. ,
Jesse was very pleasant and efficient.
— Sharon K. ,
Jesse is polite, congenial and a joy to know and work with. We look forward to seeing her at our service appointments. She is a valuable asset to Serra Mazda and deserves a raise!!
— David S. ,
Great! Friendly.
— Christine M. ,
very very pleasant
— Anna T. ,
She so nice and personable had a nice conversation with her.
— Michelle K. ,
Jesse has been my Service Advisor for a long time. I've always felt lucky to have her! She's kind, knowledgeable, and helpful.
— Katherine E. ,
Overall experience with Jesse was good.
— Roger G. ,
Jesse is an excellent service advisor! I have never had any issues.
— Bret W. ,
Jesse was very helpful and kept me informed
— William D. ,