Hello and welcome! As Service Advisor, I enjoy interacting with all of our valued customers. It’s a great feeling when I’m able to provide reliable service on everything from routine maintenance to complex repairs. Being a certified automotive technician allows me to clearly and honestly explain exactly what’s happening with any given vehicle so you can make informed decisions. My goal is always to ensure you drive off completely satisfied in a car that’s running smoothly and safely. Originally from Fredericktown, Ohio, I’m a Fredericktown High School graduate known for my organization and attention to detail. I follow College Football and enjoy playing men’s slow pitch baseball, softball, golf and corn hole in my free time. I’ve been to Afghanistan, Iraq, Russia, Ukraine, Istanbul, Ireland and Germany. And I give back through the Wounded Warrior Project.
Was excellent at resolving my problem!!
— Alan A. ,
He is the best! Great customer service and has always been able to squeeze me in!
— Laurie D. ,
He kept me up to date and informed.
— Alan A. ,
Josh was great to work with, kept me updated on what was going on. They had to order a part for my wireless phone charger and they got it in the next day and fixed it.
— Randolph R. ,
Fantastic. Really, he took care of me & I left very happy.
— Carol G. ,
Fast and efficient!
— Vicky G. ,
Ironically my service was not scheduled even though I had a confirmation text message stating the date and time, but Josh still made sure my car was serviced in a timely manner! Ty
— Kristin H. ,
Very pleasant, answered all my questions.
— Vicky G. ,
All the prep work was done as requested and everything looked great. Thanks for the help. Francis Plassard
— Francis P. ,
Josh is very friendly and courteous. After taking my car in for service, the tire pressure indicator light continued to come on although the tire pressure was adjusted properly. Josh was apologetic and when I brought my car back in, he offered a loaner car if I wanted one. I decided to wait, and an hour later the technicians had found and fixed the issue at no additional cost to me. I plan to work with Josh in the future.
— Jacquelyn P. ,