# Serra Mazda - Detailed Adviser Profiles > Organization: Serra Mazda > Team Site: https://serramazdaakron.adviserly.com > Dealership Homepage: http://www.serramazdaakron.com Companion to [llms.txt](https://serramazdaakron.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Aaron Forsythe - Profile: [https://serramazdaakron.adviserly.com/aaron-forsythe](https://serramazdaakron.adviserly.com/aaron-forsythe) - Department: Sales - Title: Client Advisor - Rating: 4.8 stars (5 ratings, 1 reviews) - Lifetime vehicles sold: 15 - Recent vehicles sold: 4 - Sales specialties: CX-50, CX-50 Hybrid, CX5, MAZDA 3 - Call: 330-644-7500 As a seasoned Client Advisor with a stellar 5/5 rating over four years at a reputable dealership, I'm eager to provide a seamless and transparent car-buying experience. My exceptional interpersonal skills and unwavering commitment to building relationships allow me to connect effortlessly with clients. With a passion for cars and an even greater passion for helping others, I thrive in environments where I can support customers in making informed decisions. I maintain a professional demeanor while injecting a touch of humor into the process, creating a hassle-free and enjoyable experience. Outside of work, I cherish spending time with my wife, Victoria, and our young son Crew. As a family, we love to explore different cultures and destinations, from the beaches of Mexico to the vibrant streets of the Dominican Republic. My interests extend to sports, vehicles, and video games. I'm always up for a lively conversation about cars, trucks, or any topic that sparks my curiosity. I'm thrilled to join Serra Auto Park Akron as a Client Advisor, where I can leverage my skills and dedication to make a positive impact on our customers' lives. Recent reviews: - 2026-02-11 | 5.0/5 | Courtney F. — Great from start to finish! Answered all of our questions and made the process smooth! Would definitely come back to him if we need another car in the future! ### Austin Temsey - Profile: [https://serramazdaakron.adviserly.com/austin-temsey](https://serramazdaakron.adviserly.com/austin-temsey) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (8 ratings, 5 reviews) - Lifetime vehicles sold: 35 - Recent vehicles sold: 1 - Sales specialties: C70 PP XA, CX-50, CX-70, CX-90, CX5 As a Client Advisor with five years of experience in the auto industry, I'm committed to providing exceptional customer service. My dedication to answering questions, addressing concerns, and ensuring satisfaction is what sets me apart. My professional and reliable reputation has been honed during my tenure at Ken Ganley Ford in Norton. From Canton originally, I attended Perry High School and the University of Akron. Beyond my work, I'm passionate about delivering a smooth and painless experience for every customer. My attention to detail and desire to meet their needs is what drives me. Outside of the showroom, I enjoy discussing sports, comedy, and professional wrestling. I'm also an avid gamer, family man, and nature enthusiast. If you're looking for a professional, dedicated, and enthusiastic Client Advisor, I'd be honored to assist you. I've also had the privilege of working at Serra Auto Park Akron, further solidifying my commitment to exceptional service. Recent reviews: - 2025-03-01 | 5.0/5 | Penney W. — It was excellent. Austin was very friendly, helpful, and determined to do whatever it took to get me into the vehicle I wanted. He was kind, thoughtful, and not overly pushy like many other salespeople. I’ll definitely recommend Austin to anyone interested in purchasing a Mazda. - 2025-09-30 | 5.0/5 | Caroline V. — Austin was wonderful to work with- professional, knowledgeable and kind. Purchased a car the same day- he explained the interior workings well and we were on our way. Ten!!! - 2026-01-29 | 5.0/5 | Stephanie L. — I loved working with Austin. He is a genuinely nice person who goes out of his way to help people. I’d recommend him 100%! ### Carl Miragliotta - Profile: [https://serramazdaakron.adviserly.com/carl-miragliotta](https://serramazdaakron.adviserly.com/carl-miragliotta) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (60 ratings, 36 reviews) - Lifetime vehicles sold: 138 - Recent vehicles sold: 4 - Sales specialties: CX-30, CX-50, CX5, CX9, MAZDA 3 I grew up on Long Island and graduated from The Ohio State University with a Marketing and Logistics degree. I've been in the automotive industry since 2002. For me, it's about ensuring that our customers have the best possible buying experience. I believe it should be a transparent and enjoyable process. At the end of the day, if it wasn't, I didn't do my job! Recent reviews: - 2025-08-06 | 5.0/5 | Leslie S. — Excellent! Carl has helped my father and sister in the past and I contacted him for guidance on my end of lease options for a car I purchased at a different Mazda dealer. He was eager to help and spend the time with me to help me consider all options before I finally decided to buy out the lease. I didn't represent much of a prospect for him, but you could tell he was more concerned with helping me make the right decision and earning a future customer, instead of "selling me" at that moment. In my book, that will sell me every time and I will definitely be in touch for my next new car purchase! - 2025-05-12 | 5.0/5 | Keagan S. — Carl was amazing to work with and kept me well informed during the purchase process. I came from out of state and he was more than willing to help ensure everything ran smoothly. He made sure I was informed of when the car would arrive so I could make the trip and had everything ready for me upon arrival. He walked me through all the car settings and made sure any of my questions were answered. I highly recommend Carl for your next Mazda purchase! - 2025-01-26 | 5.0/5 | Erin B. — Carl is great! He has been super helpful and knowledgeable throughout my car buying experience. I’ve even had questions following the purchase and he has been on top of my concerns. I am very happy with Serra and my car buying experience and plan on returning when I’m in need of my next vehicle. ### Casey Dungan - Profile: [https://serramazdaakron.adviserly.com/casey-dungan](https://serramazdaakron.adviserly.com/casey-dungan) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (51 ratings, 33 reviews) - Lifetime vehicles sold: 186 - Recent vehicles sold: 2 - Sales specialties: CX-5, CX5, MAZDA 3, MAZDA 6, MAZDA6 I’m from Canal Fulton. Graduated from Mount Union College, then attended UConn. I have been with Serra since 2009. My husband is also in sales here. We have a daughter and a son. Love meeting customers and building friendships. I’m Honda, Subaru and Mazda certified. Recent reviews: - 2024-01-25 | 5.0/5 | Gabriel S. — Such an amazing help to my wife and myself. Made the whole process easy and comfortable to discuss and made sure we both got what we enjoyed. Took the time to explain all the features and how to use them. Highly satisfied from start to finish! - 2025-08-01 | 5.0/5 | Nadeem K. — Not only did Casey help us out in buying our first two cars from Serra Auto Park, but she’s always responsive to our questions and needs whether it was during work hours or not. I greatly appreciate that!! - 2023-10-03 | 5.0/5 | Dorothy W. — Casey continues to surprise me with each lease or purchase I make. She is truly superb with her knowledge of car features and matching them to customer needs. She is simply the best! ### Cody Hazelett - Profile: [https://serramazdaakron.adviserly.com/cody-hazelett](https://serramazdaakron.adviserly.com/cody-hazelett) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (78 ratings, 43 reviews) - Lifetime vehicles sold: 247 - Recent vehicles sold: 5 - Sales specialties: CX-30, CX-50, CX3, CX5, MAZDA 3 - Call: 330-645-7275 Hello! I'm Cody Hazelett, an Ohio native. I grew up in Hartville and studied at Lake High School and Santa Monica College. My hobbies include tennis, baseball, and volleyball. I love to spend time with my wife and our pets. You can also catch me watching sports when time permits; my favorite teams are the Browns, Indians, and the Ohio State Buckeyes. I joined the Serra Auto Park Akron dealership in January 2020, but within that short amount of time, I have built a reputation for being genuine and putting the needs of others first. Guests can rely on me to do everything possible to make sure they leave happy. I think buying a car should be a fun and exciting experience! Another aspect of the job I am proud of is helping to alleviate a customer's stress and putting a smile on their face! Recent reviews: - 2024-05-03 | 5.0/5 | Richard M. — I have bought a lot of new cars in my lifetime and I'm here to say Cody is the best salesperson experience I have ever had. Cody is so knowledgeable and personable. He is so nice and wanted to make me feel so comfortable. He definitely explained everything in detail. It was a pleasure meeting him and allowing him to make my purchase quite the experience. If I ever get another new car, I would definitely choose Serra Mazda and hopefully I could deal with Cody once again. Thankyou Richard Matheson - 2025-01-12 | 5.0/5 | Joseph R. — Cody was very kind and answered all my questions. I appreciate his professionalism and didn't try to rush me in making a decision. I also appreciate his follow up contacts to ascertain if I had any questions. A very positive car buying experience. - 2025-01-21 | 5.0/5 | Lisa H. — This is the third car we’ve purchased from Cody and we will be back! He’s not a high-pressure salesman, but he gets the job done. He has also always been available for any questions we might have. Very nice guy. ### Dave Somerville - Profile: [https://serramazdaakron.adviserly.com/dave-somerville](https://serramazdaakron.adviserly.com/dave-somerville) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (166 ratings, 101 reviews) - Lifetime vehicles sold: 441 - Recent vehicles sold: 9 - Sales specialties: CX-5, CX5, CX9, MAZDA 3, MAZDA3 I’ve seen a lot of things change within the auto business since joining in 1984, but great service with an honest approach still remains the key. Customers can count on me for both. Born and raised in Akron; graduated from Copley High. My lovely wife, Andrea, and I enjoy traveling. Recent reviews: - 2025-11-18 | 5.0/5 | Yvonne O. — Dave is very personable, knowledgeable, and no nonsense. He is great at what he does and I have never had a car buying experience as great as this one. He made me comfortable and kept me informed every step of the way and listened to my needs. Highly recommend Dave Somerville! - 2025-06-28 | 5.0/5 | Chad J. — Dave is great. He is very knowledgeable about the cars he sells and gets to know his clients so he sells them a car they will be happy with. Does not try to oversell either. I am very happy with the e experience and even happier about the CX-50! Thanks Dave. - 2025-10-01 | 5.0/5 | Tiffany L. — Excellent customer service. Patient as we made our decision. We absolutely love our new Mazda! Helpful with figuring out a new vehicle. Can’t imagine working with anyone else. Thanks for the continued great car buying experience Dave! ### David Hooks - Profile: [https://serramazdaakron.adviserly.com/david-hooks](https://serramazdaakron.adviserly.com/david-hooks) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (1 ratings, 1 reviews) - Lifetime vehicles sold: 3 - Recent vehicles sold: 3 - Sales specialties: CX5 With four years in the automotive industry, I take pride in helping customers find the right vehicle while making the process simple, honest, and stress free. Customer service is extremely important to me and I focus on building real relationships based on trust, transparency, and long term satisfaction. Outside of work, I am a proud father to a three year old daughter who is my world and biggest motivation ever day! Recent reviews: - 2026-04-06 | 5.0/5 | Mitchell S. — David was great. He’s a friendly guy who made me feel at ease from the moment we sat down at his desk. He is also a hard worker who does not complain, which he displayed by bringing out 3 different cars for me to test drive. Given how young David looks I figured he was new to the car sales industry, but given his performance, I’d say he’s a seasoned veteran. I would reccomend David to any of my friends or family who are looking to purchase a Mazda. ### James Bishop - Profile: [https://serramazdaakron.adviserly.com/james-bishop](https://serramazdaakron.adviserly.com/james-bishop) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.8 stars (3 ratings, 1 reviews) - Lifetime vehicles sold: 26 - Recent vehicles sold: 1 - Sales specialties: CX-30, CX-50, CX5, MAZDA 3, MX5 MIATA Recent reviews: - 2025-08-09 | 5.0/5 | Peggy M. — He was exceptional and he offered to help me with all the things my new car has all o have to do is get the time to go to the car lot. ### Julie Remesik - Profile: [https://serramazdaakron.adviserly.com/julie-remesik](https://serramazdaakron.adviserly.com/julie-remesik) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (47 ratings, 27 reviews) - Lifetime vehicles sold: 183 - Recent vehicles sold: 5 - Sales specialties: CX-30, CX3, CX5, MAZDA 3, MAZDA 6 Love meeting new people and building strong relationships. Customers can count on me for honest and friendly service. From Massillon, OH. Big fan of anything motorsports-related; love being on the water. Recent reviews: - 2024-03-08 | 5.0/5 | Sean B. — Julie Remesik and Terry Jones both exceeded all of my expectations while buying out my lease. Julie through 3 years of lease has been nothing sort of helpful. Terry made the financial end of the purchase go smooth and quick. Praise to both of these Serra employees - 2023-12-26 | 5.0/5 | Redjon H. — Julie was very friendly, knowledge and kind! I love 3.5 hrs away and with her help I had 95% of the paperwork done before I even entered the building. The car was priced fairly and she was a great help! Thank you so much! - 2022-02-14 | 5.0/5 | Tamika T. — Julie was very helpful with the purchase of my new vehicle. Her customer service was amazing and she's very knowledgeable about the details of the cars. ### Kiara MIlks - Profile: [https://serramazdaakron.adviserly.com/kiara-milks](https://serramazdaakron.adviserly.com/kiara-milks) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (8 ratings, 5 reviews) - Lifetime vehicles sold: 23 - Recent vehicles sold: 4 - Sales specialties: CX-30, CX-50, CX5, CX50, CX9 Hi, I'm a Client Advisor at Serra Auto Park Akron, starting my second month. I'm from Lorain, Ohio, and went to Amherst High School. I love connecting with people – I'm talkative, energetic, and genuinely enjoy getting to know my customers. I aim to be more than just a salesperson; I want to build relationships and help them however I can. My empathy and kindness help me connect with people on a deeper level. In my free time, I enjoy working on my car, painting, cooking, and spending time with my boyfriend and our kitten, Huckleberry. I've also traveled to Colorado and Arizona – both were stunning. I'm happy to chat about my family, work, hobbies, or even just my cat! Recent reviews: - 2025-08-30 | 5.0/5 | Leigh P. — She was extremely relaxed and polite and friendly. She wasn't pushy at all, and listened to what type of vehicle I was looking for that suited my needs. Had no problem going over different trim options for the models that most suited my preferences. She was friendly kind through the entire process. One of the smoothest transactions I've ever done with a vehicle. Would definitely recommend her to family or friends. - 2026-01-13 | 5.0/5 | Donzea J. — Awesome experience! Gave me all of the information I needed up front. She accommodated my schedule when it was time to pickup the car. It was the most efficient and quickest car buying experience I've ever had. Kiara was amazing throughout with responsive and thorough communication. - 2026-04-01 | 5.0/5 | Phyllis S. — Great, enjoyed your energy that your brought and your honesty that you were new to Serra but was willing to help us to get the vehicle that we wanted. ### Lucas Morris - Profile: [https://serramazdaakron.adviserly.com/lucas-morris](https://serramazdaakron.adviserly.com/lucas-morris) - Department: Sales (Sales) - Title: Client Advisor - Rating: 4.9 stars (17 ratings, 14 reviews) - Lifetime vehicles sold: 63 - Recent vehicles sold: 1 - Sales specialties: CX-30, CX-50, CX5, CX50, MAZDA 3 My name is Lucas Morris. Since I was 15 years old, I have been working in some form of customer service, from fast food to sales. Before sales, I spent time in the maintenance field. My primary concern always was and continues to be meeting the needs of the guest and treating everyone I meet with kindness. My wife and I have been married since 2011 and have one daughter. I am a huge fan of comic book-based movies and Star Wars. Recent reviews: - 2024-02-02 | 5.0/5 | Nandy K. — Lucas made the car bring process very sleek and easy. We made a deal over the phone! And all I needed to do was go and sign the finance paper and check out the car. He also picked me up from home. I would recommend Lucas to anyone looking to buy a Subaru or Mazda ! - 2025-10-26 | 5.0/5 | Bruce M. — Lucas was informative, helpful and very knowledgeable regarding the Mazda we leased. It was a friendly and enjoyable experience. We would definitely recommend this associate as well as this dealership. - 2024-03-25 | 5.0/5 | Joyce F. — The experience was great. Lucas is great too. Love my CX-5 but need to bring it back to see if interior odor can be taken care of. ### Paul Burke - Profile: [https://serramazdaakron.adviserly.com/paul-burke](https://serramazdaakron.adviserly.com/paul-burke) - Department: Sales (Sales) - Title: Client Advisor - Rating: 5.0 stars (252 ratings, 162 reviews) - Lifetime vehicles sold: 745 - Recent vehicles sold: 8 - Sales specialties: CX-30, CX-5, CX5, CX9, MAZDA 3 Passionate about cars, especially all of the technology that makes them exciting, safe vehicles to drive. I offer customers a low-pressure, fun buying experience. Been in auto sales for 15 years. From Marietta, OH. Attended the Univ. of Akron. Fan of science fiction films. A veteran of the Gulf War. Recent reviews: - 2026-02-08 | 5.0/5 | Diana F. — It was great! Paul was kind, informative, non pushy, and sensitive to our time schedule! I love my car and how Paul represented the Serra Mazda! - 2025-10-29 | 5.0/5 | Diane F. — Great as always, he's been our salesman since 2010. Any issues we did have were not his fault and he helped rectify those issues for us. - 2026-04-23 | 5.0/5 | Robert B. — Paul was friendly, knowledgeable, and professional. It was a pleasure working with him in buying our 2nd Mazda this year. ### Bob Jeffreys - Profile: [https://serramazdaakron.adviserly.com/bob-jeffreys](https://serramazdaakron.adviserly.com/bob-jeffreys) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (133 ratings, 73 reviews) - Lifetime vehicles serviced: 1224 - Recent vehicles serviced: 27 - Call: 330-645-7865 Thanks for stopping by the website! Bob Jeffreys here, a Service Advisor who is ready to solve your automotive needs. Throughout my 20 years in customer service, I have received various awards in past positions, such as Employee of the Quarter and Employee of the Year. Guests can rely on me to bring a personal, empathetic, and transparent approach to every customer concern. I’m here to get the job done and ensure my customers are satisfied with their service. Most people would say my personality is outgoing, and I always come into the dealership smiling and ready to assist. Outside of work, golf is one of my favorite pastimes, as well as watching sports – go, Steelers! Recent reviews: - 2026-01-30 | 5.0/5 | Mary F. — Very comfortable atmosphere. Bob was soooo nice and helpful. The car service experience went smoothly, but I only have 3000 miles on my car. Also I sort of wish that the tv in the waiting room was turned on. I tried to turn it on but no success. - 2026-03-20 | 5.0/5 | Anna P. — Bob was very efficient in handling the maintenance process on my Mazda. I appreciated the communication during my oil change so I was aware of the time needed to finish! - 2026-04-06 | 5.0/5 | Martha Cristina S. — Bob is attentive and kind. He takes the time to explain things and give suggestions. ### Jeremiah Nichols - Profile: [https://serramazdaakron.adviserly.com/jeremiah-nichols](https://serramazdaakron.adviserly.com/jeremiah-nichols) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (253 ratings, 118 reviews) - Lifetime vehicles serviced: 2345 - Recent vehicles serviced: 22 - Service specialties: FORESTER, LEGACY, OUTBACK Born and raised in Akron, OH. I joined Serra Auto Park with over 8 years of automotive experience, both in sales and service. Customers come first with me, and will always be provided an exceptional experience. I graduated from St. Vincent - St. Mary High School and The University of Akron. When not at work, I enjoy spending time hiking and walking the dogs with my girlfriend, in addition to golfing, cooking or spending time with my family. I am an avid sports fan and cheer on the Browns, Cavs, Indians and Buckeyes! I look forward to building relationships with the Serra customers and facilitating all of their needs! Recent reviews: - 2026-01-25 | 5.0/5 | Nick K. — Jeremiah and the entire Service team at Serra Mazda were very kind and accommodating to my car's repair needs. It's clear that they care about their customers. I will certainly come back to them for repair/car purchase options in the future. - 2026-02-28 | 5.0/5 | Dillon L. — Even though he as super busy he was super kind and thorough during my service! This was my first time taking my car there and won’t be the last! - 2026-01-09 | 5.0/5 | Alan A. — Jeremiah,as always went above and beyond my expectations,always a professional with excellent communication skills. ### Jesse Leach - Profile: [https://serramazdaakron.adviserly.com/jesse-leach](https://serramazdaakron.adviserly.com/jesse-leach) - Department: Service (Service) - Title: Service Advisor - Rating: 4.8 stars (302 ratings, 186 reviews) - Lifetime vehicles serviced: 2357 - Recent vehicles serviced: 41 - Call: 3306443322 Welcome! As part of the team here at Serra Auto Park, I’m here to make sure that you have the best experience possible with our dealership—whether you’re bringing your car in for routine maintenance or something more complex. With more than seven years of experience in the auto industry, I’ve seen a lot and understand how important it is that our valued customers have all the information they need to make informed decisions about their cars. And so, rest assured that I go that extra mile to make you feel confident that we will take great care of your vehicle. Originally from, Cleveland, Ohio, I’m proud mom to two children. We root hard for the Cleveland Browns and enjoy kayaking, paddle boarding and mini golf together. Recent reviews: - 2026-04-22 | 5.0/5 | Devon F. — Jesse is an amazing service advisor. She’s always there to greet you with a smile, and she’s always thorough and thoughtful when it comes to helping you find the services you need. I’m so bummed that I won’t get to work with her anymore since she’s going to the other building. She’s a true gem! - 2026-03-26 | 5.0/5 | Brandon H. — Great service experience, Jesse kept me well informed and provided helpful recommendations on upcoming service items. - 2026-03-14 | 5.0/5 | Mark M. — Very professional. Jesse was very cordial and made me feel like we’ve known each other for years. ### Manning Morris - Profile: [https://serramazdaakron.adviserly.com/manning-morris](https://serramazdaakron.adviserly.com/manning-morris) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (102 ratings, 71 reviews) - Lifetime vehicles serviced: 840 - Recent vehicles serviced: 38 Hello! I'm a friendly and easygoing Service Advisor at Serra Auto Park Akron. Making customers happy is my top priority. I'm passionate about providing excellent service and making you laugh. I enjoy discussing sports, and I'm always up for a conversation about the Cincinnati Bearcats or Cleveland Browns. Outside of work, I love spending time with friends and family, boating, and playing video games. I've also traveled to some amazing places, like Greece, Italy, Mexico, Belize, Alaska, and Honduras. Let me help you with your automotive needs today and make your experience enjoyable! Recent reviews: - 2026-02-27 | 5.0/5 | Bradley V. — Always a pleasure working with Manning. Service was efficient and as expected. - 2026-02-28 | 5.0/5 | Alexa V. — Great communication and attention to my concerns with my vehicle! Thank you! - 2026-02-19 | 5.0/5 | Betty R. — Friendly, efficient service. Kept us informed throughout the process. ### Quinton Hughey - Profile: [https://serramazdaakron.adviserly.com/quinton-hughey](https://serramazdaakron.adviserly.com/quinton-hughey) - Department: Service (Service) - Title: Service Advisor - Rating: 4.9 stars (230 ratings, 126 reviews) - Lifetime vehicles sold: 10 - Lifetime vehicles serviced: 1441 - Recent vehicles sold: 1 - Recent vehicles serviced: 102 - Sales specialties: CX30, CX5, CX9, MAZDA 3 - Call: 330-644-7500 Hello, my name is Quinton Hughey, and I was born and raised in the Hartville/Uniontown area. I graduated from Lake High School in 2014, and I still live in the Uniontown area with my lovely wife, Sarah, and our Maine coon fur baby, Senna. I joined the automotive sales industry back in 2019. I've always been a car enthusiast, and I like talking to people, so I figured, why not talk about cars all day! I love being in the car industry because I genuinely enjoy helping people find their wants and needs. Buying a vehicle is the second largest purchase most people make in their lives, which is why I take the time to simplify the process and ensure you have the best options. Why make it more complicated than it needs to be? Recent reviews: - 2026-04-15 | 5.0/5 | Sara M. — Quinton is always a pleasure to work with. No run around and he’s nice too - so yay for good people! We need more Quintons. 🙂 thanks again! - 2026-04-11 | 5.0/5 | Anna P. — Quinton did a great job explaining what needed to be fixed on my Mazda. He also kept me informed of the time I would need to wait. - 2026-04-15 | 5.0/5 | Derek S. — Quinton did a great job. He double-checked my maintenance plan to ensure I was covered for what I came in for. Thank you! ### Adam Pearce - Profile: [https://serramazdaakron.adviserly.com/adam-pearce](https://serramazdaakron.adviserly.com/adam-pearce) - Department: Plus (Management) - Title: Controller - Call: 3306447500 Hey there! I’m Adam Pearce, and I've been in the auto industry since 2012. People often describe me as direct and straight-forward. Working in the car business has been an incredible journey for me. What I find most rewarding is being part of a highly motivated team. I'm passionate about trucks, camping, snowmobiling, and all things outdoors. Meeting new people and learning about their stories is something I truly enjoy. Beyond the dealership, I cherish spending quality time with my family. Boating and camping are some of our favorite activities. Above all, my proudest roles are being a father and a husband – my family means the world to me! ### Andy Hetler - Profile: [https://serramazdaakron.adviserly.com/andy-hetler](https://serramazdaakron.adviserly.com/andy-hetler) - Department: Plus (Management) - Title: Store Manager/Operations - Lifetime vehicles sold: 11 - Sales specialties: CR-V, ODYSSEY EXL, OUTBACK, PILOT, WRX Since 2000, I've been a part of the Serra Auto Park team. My passion lies in simplifying the buying process, ensuring it's straightforward and informative for our customers. At Serra, we take pride in our community engagement efforts. We've collaborated with Green and Lake local schools, along with several local charitable organizations, to support and uplift our community. Personally, I'm a huge fan of Cleveland's pro sports teams and the Buckeyes! Family is also incredibly important to me; my wife and I are blessed with three beautiful daughters. I'm always eager for a discussion about family and sports! ### Brandon Butchko - Profile: [https://serramazdaakron.adviserly.com/brandon-butchko](https://serramazdaakron.adviserly.com/brandon-butchko) - Department: Plus (Management) - Title: Inventory Manager - Lifetime vehicles sold: 2 - Lifetime vehicles serviced: 1 - Recent vehicles sold: 1 - Recent vehicles serviced: 1 - Sales specialties: ODYSSEY, ZDX Providing our customers with easy access to the Serra Auto Park online inventory is what we strive for. I work to keep our information up-to-date at all times. Giving customers the ability to communicate effectively online is our priority. ### David Ashton - Profile: [https://serramazdaakron.adviserly.com/david-ashton](https://serramazdaakron.adviserly.com/david-ashton) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 3 - Recent vehicles sold: 1 - Sales specialties: CROSSTREK - Call: 3306443322 Welcome! As Sales Manager it gives me great pleasure watching our customers benefit from my team’s efforts, continuous growth and the world class experiences we create for every guest. Whether you know exactly what you’re looking for or have just begun your search, we specialize in transparency, patience and attention to your needs. Since entering the automotive industry, I strive to lead by example welcoming opportunities to work hard, learn and grow—and ultimately become the best version of myself while empowering others. Originally from North Olmsted, I attended Cuyahoga Community College and root hard for all of Cleveland’s sports teams. I’m currently engaged and ever proud to be “Dad” to my 11-year-old daughter. When I’m not working, I enjoy playing baseball, basketball and cornhole. I also love traveling—Sedona and Colorado Springs are among my favorite places. When you’re ready to take that next step in your vehicle search, we can’t wait to meet you and take great care of you. ### Jay Katzenmeyer - Profile: [https://serramazdaakron.adviserly.com/jay-katzenmeyer](https://serramazdaakron.adviserly.com/jay-katzenmeyer) - Department: Plus (Management) - Title: Body Shop Manager - Lifetime vehicles serviced: 250 - Recent vehicles serviced: 48 - Call: 330-644-7500 From Akron, Ohio, I've served as a Body Shop advisor and manager for over 20 years. My passion for customer service and industry expertise drives me to provide exceptional assistance to every individual. I prioritize clear communication and honesty, ensuring that I honor my commitments and transparently guide our customers through their auto repair journey. Known for my empathy and understanding, I recognize the unexpected and often stressful nature of accidents. I strive to alleviate the burden by assisting with insurance matters, educating consumers about their rights, and offering compassionate support. I am also an avid enthusiast of sports, music, travel, and lifelong learning, engaging with customers in a relatable and approachable manner. ### Jessica Newman - Profile: [https://serramazdaakron.adviserly.com/jessica-newman](https://serramazdaakron.adviserly.com/jessica-newman) - Department: Plus (Finance) - Title: Financial Services Manager - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: CX5 Hey there! My name is Jessica Newman but you can call me Jess. I am one of the Finance/Business Manager's here at our Subaru/Mazda store excited to help you in the process of purchasing your next vehicle from us. In total I have almost 14 years of experience as a Finance and Insurance Manager with the last 7 years being with the Subaru brand. I have a vast understanding of the total process of purchasing a vehicle from titling your new gift to financing it. If there is anything you ever need or have a question about I am only a phone call or email away. Or, Stop on in! I'd LOVE to be able to see you and catch up on how things have been going on in your life. Outside of work I enjoy spending time with my husband and our 2 boys (10 & 5). Family is everything to me. Our boys keep me busy with sports, school, dirt bike racing, and just being the crazy little boys they are. We enjoy spending time outdoors doing things like camping, boating, hiking, going to dirt bike races and all sporting events. HUGE Cleveland fans here! We also stay busy playing around with our 2 labs. Clutch is our chocolate lab and Carbon is our black lab. They are such good boys! They even let our 7 toed cat Whiskers beat them up and give our 13 year old cat Lucy her much needed space. I can't wait to meet you and I hope to see you soon! ### John Livigni - Profile: [https://serramazdaakron.adviserly.com/john-livigni](https://serramazdaakron.adviserly.com/john-livigni) - Department: Plus (Finance) - Title: Financial Services Manager - Lifetime vehicles sold: 5 - Recent vehicles sold: 1 - Sales specialties: CX-3, CX-5, CX5, MAZDA 3 - Call: 330-644-7500 Joined the Park team in 2007. I'm honest, fair, and work hard for my customers. From Green, OH. Have received the Honda Council of Sales Leadership award for silver, gold, and Gold master levels. My girlfriend, Michelle, and I have been together 10 years, and we have one son, Giovanni. ### Josh Radel - Profile: [https://serramazdaakron.adviserly.com/josh-radel](https://serramazdaakron.adviserly.com/josh-radel) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 704 - Recent vehicles serviced: 8 Hello and welcome! As Service Advisor, I enjoy interacting with all of our valued customers. It’s a great feeling when I’m able to provide reliable service on everything from routine maintenance to complex repairs. Being a certified automotive technician allows me to clearly and honestly explain exactly what’s happening with any given vehicle so you can make informed decisions. My goal is always to ensure you drive off completely satisfied in a car that’s running smoothly and safely. Originally from Fredericktown, Ohio, I’m a Fredericktown High School graduate known for my organization and attention to detail. I follow College Football and enjoy playing men’s slow pitch baseball, softball, golf and corn hole in my free time. I’ve been to Afghanistan, Iraq, Russia, Ukraine, Istanbul, Ireland and Germany. And I give back through the Wounded Warrior Project. ### Larry Strong - Profile: [https://serramazdaakron.adviserly.com/larry-strong](https://serramazdaakron.adviserly.com/larry-strong) - Department: Plus (Management) - Title: Sales Manager - Lifetime vehicles sold: 8 - Recent vehicles sold: 2 - Sales specialties: CX5, CX9, MAZDA 3 I have been with Serra Auto Park for 20 years. I have seen the evolution of the Mazda brand to what it is today. Mazda makes vehicles that are more than the destination-it's about the drive. My wife of 30 years and I have 1 son, we enjoy traveling and I enjoy attempting to play golf whenever I can. ### Lisa Peters - Profile: [https://serramazdaakron.adviserly.com/lisa-peters](https://serramazdaakron.adviserly.com/lisa-peters) - Department: Plus (Management) - Title: Office Manager I'm from Akron, OH. A loyal customer that joined Serra Auto Park in 1998. Customer service is number one in my book! I'm married with 2 wonderful children. I enjoy exercising, baking, event planning, and photography. Charities I am envolved with are PDK, St. Judes, and the American Cancer Society. ### Michael Deemer - Profile: [https://serramazdaakron.adviserly.com/michael-deemer](https://serramazdaakron.adviserly.com/michael-deemer) - Department: Plus (Management) - Title: Service Manager - Lifetime vehicles serviced: 15 - Recent vehicles serviced: 3 Good day! My name is Michael Deemer. I started in the automotive business in 1994, at age 16, washing cars. I have worked my way to management and held corporate positions over the years running as many as 36 dealerships. I have a great respect and appreciation for every position in the dealership and most important our clients. I have been married for over 20 years, have 4 children and 7 grandchildren. I enjoy spending time with family and friends, excercising, sports, camping and serving at our church. I believe that each of us has been given a gift and we need to use it to serve others. I look forward serving here at Serra AutoPark. ### Phil Morgan - Profile: [https://serramazdaakron.adviserly.com/phil-morgan](https://serramazdaakron.adviserly.com/phil-morgan) - Department: Plus (Management) - Title: Parts Manager - Call: 3306443322 I leverage more than two decades of experience in the auto parts sector to provide the best knowledge possible to keep our clients’ vehicles operating smoothly. I’ve consulted for inventory control for many auto groups and specialize in getting bad inventory back in line. I even built and ran the second largest online accessory store in the country! I've participated in many focus groups which seek out top managers in the country. Originally from Medina, I’m a committed family man with two daughters who I cherish. We support the local Salvation Army every spring to help provide meals for local families. I’m into running and enjoy talking about anything with a motor. Dependability is my key characteristic; I follow through on all my tasks and always finish what I start. It makes me proud when our team shows respect for each other and our customers! ### Tom Flory - Profile: [https://serramazdaakron.adviserly.com/tom-flory](https://serramazdaakron.adviserly.com/tom-flory) - Department: Plus (Management) - Title: Managing Partner Having been in this industry since 1995, I take great pride in Serra Auto Park. Our dealership is committed to offering customers a relaxed atmosphere and an outstanding buying experience. Originally from Chesaning, MI, I earned my degree from Ferris State College. Alongside my career, I'm also engaged in motivational speaking. Blessed with three amazing kids, I'm also an avid sports enthusiast.