About Scott
Hey there. I'm a Service Advisor with over 20 years of experience, proudly serving the Akron area. I'm a hands-on guy, and I really value customer appreciation and getting the details right. You could say it's just in my character. Outside of work, I'm kept busy by Lori (my better half) and our 2 dogs Graeson and Calla. When I'm not with them, you can probably find me with a book or doing some construction project around the house. I'm also a big fan of the Browns, Cavs, and of course The Ohio State football team. Go Bucks! I've been fortunate to work for Serra Auto Park, where I take pride in making sure our customers get the best service possible.
Customer rating
4.9 / 5 based on 58 ratings (36 written reviews)
Recent reviews
Very professional
— Doug J. ,
Scott was friendly, professional and let me know exactly what to expect while I waited for my car. He said it would take about an hour and that’s exactly how much time it took.
— Tonya M. ,
Awesome customer service. Kept me up to date on everything going on with my service.
— Daniel C. ,
Scott is knowledgeable, detailed and a friendly advisor. He got my service in and out quickly.
— Gerald G. ,
Very kind and friendly.
— Natalie H. ,
Scot was extremely helpful in answering all my questions and very friendly and knowledgeable.
— Jack O. ,
Excellent customer service. He's very knowledgeable, helpful & professional.
— Joyce F. ,
Scott is the best.
— Ralph G. ,
It was great. Everything done right
— Lloyd T. ,
Professional, explained everything in detail, efficient
— Scott H. ,